Social Service Department

Department Overview

The Council on Aging (COA) social services staff includes professional care managers who are available to assist older adults and their families. They provide information and referral, case management, counseling services, and are knowledgeable about local, state, and federal resources. 

Our Social Services Department is dedicated to making a positive impact on people's lives. Please call the COA to setup an appointment 781-455-7555.


It is the COA's mission to ensure that older adults in Needham and their families have access to resources and support promoting healthy aging. There is no fee for social work services. Services offered include:

  • Food security support
  • Grief support resources
  • Homecare resources
  • Home safety resources
  • Housing resources and consultation
  • Information & referrals for substance use issues
  • Legal assistance and financial planning referrals
  • Long-term care plannng, care management and counseling
  • Life transitions support
  • Public benefits consultations
  • Transportation
  • Short-term mental health counseling