Social Service Department

Department Overview

The Council on Aging (COA) social work staff includes professional social workers who are available to assist older adults and their families. They provide information and referral, case management, counseling services, and are knowledgeable about local, state, and federal resources. The Friendly Visitor Program and Grocery Shopping Assistance program are also coordinated by the Social Services Department.

Our social workers are dedicated to making a positive impact on people's lives. Please feel free to visit them at their office located at The Center at the Heights, 300 Hillside Avenue, or give them a call to setup an appointment 781-455-7555.


It is the COA's mission to ensure that Needham seniors and their families receive the support and assistance they need to face the challenges of aging in comfort and dignity. There is no fee for social work services. Some of the services offered throught the Social Service Department include assistance with seniors needing help with:

  • Dealing with grief for the loss of a loved one
  • Filling out applications
  • Finding caregiver resources
  • Finding disability resources
  • Help at home
  • Home maintenance referrals
  • Home modifications
  • Housing issues
  • Legal assistance referrals
  • Locating low income resources
  • Other life transitions
  • Transportation issues
  • Support for depression or anxiety
  • Information & referrals for substance abuse issues