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Administration
Responsibilities
The Needham Public Works Administration Division:
  • Provides overall administrative direction to the department
  • Administers state and federal reimbursement requests
  • Administers water, sewer and RTS abatements
  • Monitors DPW expenditures and budget compliance
  • Produces periodic reports
  • Provides all clerical and secretarial support
  • Provides customer assistance
  • Types, files, and maintains water / sewer customer records and prepares bills
  • Responds to customer inquiries regarding water / sewer rates and bills
  • Provides information relating to rules, regulations, services, billing procedures, complaints, and general operating procedures of the department
  • Responds to policy inquiries concerning the responsibilities of the divisions within the department
  • Receives, deposits, and accounts for payments from the sale of maps, street occupancy permits, and other items
Carys Lustig
Director of Finance/Administration for Public Services 

Public Service Administration Building
500 Dedham Ave.
Needham, MA  02492

Ph: 781-455-7550
Fx: 781-449-9023

Hours  (Sept 1, 2018 through May 19, 2019)
Monday - Friday
8:30 a.m. - 5 p.m.

Hours (May 20 through August 30, 2019)
Monday:  8:00 am - 5:00 pm
Tuesday: 8:00 am - 6:30 pm
Wednes: 8:00 am - 5:00 pm
Thursday:8:00 am - 5:00 pm
Friday: 8:00 am - 12 Noon