Information Technology Center (ITC)


Needham Town Hall
1471 Highland Avenue
Needham, MA 02492

Same as above

(781) 455-7500

Link: Information Technology Center

The Information Technology Center (ITC) as defined in General By-Laws 2.2.6 maintains and supports technology hardware, software, services and systems to all Town Offices and Departments. The ITC also supports and maintains accessibility of the Town's Financial Applications to Needham's Public Schools.  The ITC is the centralized location, insofar as practical as well as subject to statutory provisions to the contrary, for all technology services, systems, and request from the approximately 350 users within the Town excluding Schools. The Needham Free Public Library is supported through the Minuteman Library Network and an Archivist/Technology Support staff member not part of the ITC. Other Town Departments have no staff specifically committed to supporting the full technology needs of a department or building.  Public Safety has one police officer stipend for software and hardware support of the Public Safety Computer Aided Dispatch application and one fire fighter that supports the ambulance patient and billing software. The ITC is also responsible for ensuring the connectivity of the fiber network between municipal facilities.

Name Title Email Phone
MacDonald, Roger Director, MIS Contact   

Application Systems Support 

Name Title Email Phone
Freeman, Steve Computer Operator (Sungard/IVEE)    
Wolfson, Terry Applications Administrator (IVEE/Other)    

Geographic Information Systems 

Name Title Email Phone
Anderson, Benjamin GIS Administrator (ESRI/AutoCAD) Contact   

Hardware Systems Support 

Name Title Email Phone
Tocchio, Matt Network Manager (Network Hardware Support)    
Donovan, Jim Technology Support Technician (Hardware Support)