Aesthetic Concerns

Discolored Water

While the water delivered to your home is normally clear and clean, there are several situations that can cause discoloration of water. These include water main breaks, water main flushing and increased demand on the water system which can cause sediment to get into your water. If you notice any discoloration please refrain from washing clothes until the situation is resolved. If you experience a problem with discolored water coming from your tap run your cold water tap. The color will most likely go away in a few minutes. If the water remains discolored please call the Department of Public Works.

Taste & Odor

Taste and odor changes in your water can occur for many reasons. They do not always indicate a change in the safety of your water. Water taste is affected by mineral content as well as the presence of chlorine. Sometimes a metallic flavor can be caused by your plumbing, especially if the water tap has not been turned on for several hours. If you experience a problem with the taste or odor of your water, let the water run for a few minutes to clear the lines or fill a pitcher and allow it to sit for several hours.

Cups of water in a line going from cloudy to clearWhite or Cloudy Water

White water, also known as cloudy water, is caused by air bubbles in the water. White water disappears after the air dissipates and is completely harmless. Cloudy water usually occurs when it is very cold outside because the solubility of air in water increases as water pressure increases and/or water temperature decreases. Cold water holds more air that warm water. In the winter, water travels from the source which is very cold and warms up as it travels to your tap.

The air that is present is no longer soluble, and comes out of solution. In addition, once water enters the distribution system pipes, the water is pressurized. Water under pressure holds more air than water that is not pressurized. Once the water comes out of your tap, the water is no longer under pressure and the air comes out of solution as bubbles (similar to a carbonated soft drink). The best thing to do is let it sit in an open container until the bubbles naturally disappear.